Personal Data Protection

Fun36 Privacy Policy – Your Data Security Is Our Priority

Fun36 is committed to protecting the privacy and personal data of every member. This document clearly explains how we collect, use, store, and protect your information in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last updated: 1 January 2026

How fun36 Protects Your Data

We understand how important privacy is in today's digital world. At fun36, every decision involving your data is made with your security and trust as the top priority.

High-Level Encryption

All your personal data is protected using industry-standard 256-bit SSL encryption technology. Sensitive information such as payment details and passwords is never stored in plain text.

Secure Data Storage

Your data is stored on secure servers with strict access controls. Only authorised personnel may access personal information, and every access is recorded in an audit log.

No Data Sales

Fun36 never sells, rents, or trades member personal data to third parties for commercial purposes. Your data is used solely to improve your gaming experience on our platform.

Full Control by You

You have the right to access, correct, or request the deletion of your personal data at any time. Our support team is ready to help you manage your privacy preferences with ease.

Communication Preferences

You can choose the types of marketing communications you wish to receive — or unsubscribe entirely. fun36 respects your preferences and will not send unwanted messages.

Malaysia PDPA Compliance

The fun36 privacy policy fully complies with the provisions of Malaysia's Personal Data Protection Act 2010. We continuously monitor legal developments and update our privacy practices accordingly.

Key Summary: fun36 takes our responsibility to protect your personal data seriously. By using our platform, you agree to the data collection and usage practices described in this privacy policy.

01 Introduction

Welcome to the fun36 website at fun36.onl. We understand that when you register and play on our platform, you are entrusting us with valuable personal information. That trust is not taken lightly — it is the foundation of our relationship with every member.

This Privacy Policy explains in detail how fun36 collects, uses, discloses, transfers, and stores your personal data. It applies to all users who access our website, register an account, use our gaming services, or interact with our platform in any way.

This document is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), which is the primary legal framework governing the processing of personal data in the context of commercial transactions in Malaysia. We are committed to complying with all provisions of the PDPA and the data protection principles set out therein.

If you have any questions about how we handle your personal data, do not hesitate to contact our privacy team through the support channels available on this platform.

02 Personal Data We Collect

Fun36 collects various types of personal data depending on how you interact with our platform. Below is a summary table of the data types collected and their purposes:

Data Category Example Information Collection Method
Identity Information Full name, date of birth, identity card or passport number Registration form, KYC process
Contact Information Email address, mobile number, residential address Account registration, profile updates
Financial Data Bank account details, deposit and withdrawal records Payment transactions
Usage Data Game history, betting habits, active session duration Automatically during platform use
Technical Data IP address, device type, operating system, web browser Automatically via cookies and server logs
Communication Customer support chat records, emails, feedback Interactions with our team

We only collect data that is strictly necessary to deliver our services safely and effectively. We practice a data minimisation principle at all times — we do not collect unnecessary or excessive information.

For identity verification (KYC) purposes, fun36 may request supporting documents such as a photo ID, bank statement, or utility bill. These documents are stored securely and used solely for verification purposes.

03 How We Use Your Data

The personal data we collect is used by fun36 for the following purposes, all aimed at ensuring your gaming experience is safe, seamless, and enjoyable:

  • Account management: Creates, verifies, and maintains your member account, including mandatory KYC processes.
  • Transaction processing: Handles all deposits, withdrawals, and financial activities securely and accurately.
  • Service provision: Enables you to access all games, promotions, and platform features available.
  • Customer support: Respond to your enquiries, complaints, and support requests promptly and effectively.
  • Platform security: Detects and prevents fraud, money laundering, and other unlawful activities that could compromise member security.
  • Legal compliance: Fulfils reporting and compliance obligations as required by relevant authorities.
  • Platform improvements: Analyses aggregated usage patterns to improve the design, performance, and content of our platform.
  • Marketing communications: Sends information about promotions, bonuses, and the latest offers — subject to your communication preferences.

Fun36 will not use your personal data for any purpose other than those stated above without obtaining your prior consent. We firmly adhere to the principle of purpose limitation.

04 Data Sharing & Disclosure

Fun36 does not sell or trade your personal data to any third party. However, in certain situations, we may need to share information with the following parties:

  • Payment service providers: To securely process your deposits and withdrawals through supported payment channels.
  • Game providers: Minimum technical information required by third-party game providers to deliver a seamless gaming experience.
  • Identity verification service providers: Trusted KYC partners for verifying new member identities and ensuring compliance with anti-money laundering regulations.
  • Legal authorities: When required by law, court order, or investigation by a competent authority.
  • Technology infrastructure providers: Cloud and hosting service providers that process data on our behalf under strict confidentiality agreements.

All third parties who receive your data are bound by data processing agreements that require them to protect that information to the same high security standards we uphold.

If fun36 is involved in a merger, acquisition, or asset sale, member personal data may be transferred as part of that transaction. Members will be notified in advance via a clear notice on the platform.

05 Data Security

Protecting your personal data is a responsibility we take very seriously. fun36 implements a range of technical and organisational security measures to ensure your data is always protected from unauthorised access, modification, disclosure, or destruction.

Key security measures we have implemented include:

  • In-transit data encryption using the latest TLS 1.3 protocol.
  • At-rest data encryption for all sensitive member information.
  • Role-based access control (RBAC) ensuring only authorised staff can access specific data.
  • Round-the-clock security monitoring, 24 hours a day, 7 days a week, by our cybersecurity team.
  • Penetration testing conducted regularly by independent security experts.
  • Regular data backup procedures to ensure recovery in the event of any unexpected incident.
  • Mandatory security awareness training for all staff who handle personal data.

While we do our best to protect your data, no security system is perfect. Should a data breach occur that may affect you, we will notify you within the timeframe required by applicable law.

06 Cookies & Tracking Technologies

Fun36 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Below are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Helps us understand how users interact with the platform so we can continuously improve the user experience.
  • Functional Cookies: Saves your preferences such as language and display settings to deliver a more personalised experience.
  • Marketing Cookies: Used to display relevant advertisements and measure the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your web browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of our platform. Continued use of the fun36 website after the cookie notice is displayed will be considered your consent to the use of cookies as described here.

07 Your Rights

As a fun36 member protected under Malaysia's PDPA, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and to know how it is being used.

Right to Rectification

You may ask us to correct any personal data that is inaccurate or incomplete.

Right to Erasure

Under certain circumstances, you may request the deletion of your personal data from our records.

Right to Object

You may object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

You may request that we restrict the processing of your data under certain specified circumstances.

To exercise any of the above rights, please contact the fun36 customer support team through the communication channels available on the platform. We will respond to your request within 21 business days as required by the PDPA.

08 Data Retention

Fun36 retains your personal data only for as long as necessary to fulfill the purposes stated in this privacy policy, or as required by applicable law.

  • Active account data: Retained for the duration your account is active and for a reasonable period after account closure.
  • Financial transaction records: Retained for a minimum of 7 years in line with Malaysia's financial and anti-money laundering legal requirements.
  • KYC documents: Retained for at least 6 years after the business relationship ends, in line with compliance requirements.
  • Support communication logs: Retained for 3 years for reference purposes and to resolve any disputes that may arise.
  • Marketing data: Retained until you withdraw consent or request to unsubscribe from our marketing communications.

Once the retention period expires, your data will be securely deleted or anonymized in accordance with established industry-standard procedures.

09 Third-Party Links & Services

The fun36 platform may contain links to third-party websites or services, including game providers, payment providers, and our business partners. It is important to understand that this privacy policy applies solely to the fun36 platform.

Fun36 is not responsible for the privacy practices of third-party websites or services. We encourage you to read the privacy policy of every website you visit, especially before providing any personal information.

Third-party game providers operating within our platform may collect technical data required for game functionality. All providers we select adhere to strict security and privacy standards, and are bound by agreements prohibiting them from using that data for any other purpose.

10 Contact Us & Policy Amendments

If you have any questions, concerns, or complaints about how fun36 handles your personal data, we encourage you to reach out to our privacy team. We are committed to responding to every inquiry seriously and within a reasonable timeframe.

You can reach us via:

  • Live chat function available on the fun36 platform during operating hours.
  • A support ticket system accessible through the help section of your account.
  • Our support email at [email protected]

Regarding amendments to the privacy policy: fun36 reserves the right to update or amend this privacy policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any significant amendments will be communicated to members via a clear notice on the platform or by email at least 14 days before taking effect.

Your continued use of the fun36 platform after the effective date of any amendments constitutes your acceptance of the updated privacy policy terms. We encourage you to review this page periodically to stay informed of our latest policy.

The latest version of this Privacy Policy takes effect from 1 January 2026. It supersedes all previous versions of the privacy policy ever published by fun36.

Your Data Is Safe. Now Play with Confidence

Fun36 protects your privacy with advanced encryption and transparent policies. Register today and enjoy a secure gaming experience alongside over 500,000 members in Malaysia.

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